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Department of Telecommunications Launches FRI Tool to Detect Risky Mobile Numbers in Cyber Frauds

Department of Telecommunications

The Department of Telecommunications has launched the Financial Fraud Risk Indicator (FRI) to help banks and payment platforms identify risky mobile numbers linked to cyber fraud. Platforms like PhonePe, Paytm, and Google Pay are integrating the tool to enhance transaction security. The Financial Fraud Risk Indicator (FRI), a new multi-dimensional analytical tool created as part of the Department of Telecommunications’ (DoT) Digital Intelligence Platform (DIP), was unveiled on Wednesday. Its purpose is to assist financial institutions in preventing cyber fraud by providing them with advanced, actionable intelligence. In order to combat financial crime and cyber fraud, FRI facilitates improved intelligence sharing with banks, UPI service providers, and other financial organizations. A cell phone number can be categorized as having a Medium, High, or Very High risk of financial fraud using this risk-based criteria. In the event that a mobile number is deemed to be at high risk, the action is expected to assist banks, non-banking financial institutions, and UPI service providers in giving enforcement top priority and implementing further client protection measures. The digital payment provider PhonePe, which was among the first to implement FRI, has utilised it to reject transactions associated with Very High FRI mobile numbers and to show a notice on the screen as part of the PhonePe Protect feature. According to the DoT, PhonePe is working to show a proactive user alert for Medium FRI numbers before authorising the transaction. PhonePe, Paytm, and Google Pay, which collectively manage over 90% of UPI transactions, have begun integrating DIP notifications into their systems, the DoT claims. Fraud detection According to the department, “this classification is the result of inputs obtained from various stakeholders, including intelligence shared by banks and financial institutions, reporting on DoT’s Chakshu platform, the National Cybercrime Reporting Portal (NCRP), and the Indian Cyber Crime Coordination Centre (I4Cs). The list of mobile numbers that were disconnected due to their involvement in cybercrime, failure to re-verify, and violating limitations is shared by the DoT every month. Financial fraud also frequently uses these numbers. The life of a cell number used in cyber frauds is usually a few days, and complete verification might take several days, therefore, the DoT believes that an advanced signal of risk associated with such numbers is quite important. As a result, when a stakeholder flags a suspected mobile number, it is subjected to multi-dimensional analysis, which determines whether it carries a Medium, High, or Very High financial risk. It is then promptly shared with all stakeholders via DIP.

DoT and WhatsApp Unite to Launch ‘Scam Se Bacho’ for Digital Safety

Scam Se Bacho

DoT and WhatsApp have launched the “Scam Se Bacho” campaign to combat online scams and enhance digital safety. The initiative includes training and multilingual resources for citizens. On March 17, 2025, the Department of Telecommunications (DoT) and WhatsApp joined together to broaden Meta’s safety campaign against online spam and scams, known as “Scam Se Bacho. DoT and WhatsApp will collaborate to improve digital safety and awareness by teaching citizens how to spot and report suspected fraudulent communications. The initiative would include training workshops for field units, Telecom Service Providers (TSPs), Sanchar Mitras, and DoT officials. To increase the reach of Sanchar Saathi projects, WhatsApp will also collaborate with DoT to investigate ways to develop citizen-centric services via the WhatsApp platform. Joel Kaplan, Chief Global Affairs Officer at Meta, met with Jyotiraditya Scindia, the North East Region’s Union Minister of Communication and Development, to discuss the success of DoT and Meta’s continued partnership. WhatsApp (Scam Se Bacho) is taking preventive action against the misuse of telecom resources for financial fraud and cybercrime by collaborating with the DoT’s Digital Intelligence Unit and utilizing the data from DIP. “The best way to stop people falling victim to scams and online fraud is to make sure they know what to look out for and what they can do to stay safe,” said Kaplan. He said that by collaborating with the Department of Telecommunications, we can help provide Indians with the information they need to keep safe by fusing our technology know-how with the government’s dedication to public safety. As India moves on with its digital transformation, protecting our citizens’ safety and security is still of utmost importance, according to Sc india. “This dedication to shielding our citizens from deceptive communications and online threats is strengthened by our collaboration with Meta. We are stepping up efforts to make sure that our digital ecosystem is safe and robust for everyone by utilizing WhatsApp’s extensive online presence,” the minister stated. WhatsApp and DoT will also work together to create educational resources that will teach users how to spot and report online spam and fraud (Scam Se Bacho). Hindi, Bengali, Marathi, Tamil, Telugu, Kannada, Malayalam, and Gujarati are among the regional languages into which all user safety materials will be translated to maximize accessibility.