“Informing Customers” claims that Dior’s client data was stolen in a cyberattack
Dior confirmed a cyberattack compromised client data, excluding financial details, and is notifying affected customers. This follows a wave of cyberattacks targeting major European retailers, including Marks and Spencer and Harrods. Dior stated that no financial data, including bank card details, was on the database accessed, but it did not specify the number of clients implicated. On May 14, 2025, the French luxury brand Dior declare that client data had been taken by cyber criminals, but they assured that no financial information was compromised. A number of well-known European retailers have been the victim of cyberattacks, with the major LVMH subsidiary being the most recent. Following the announcement by the Le Monde newspaper that Asian clientele had informed them of the alleged January information breach, Dior issued a statement. “The House of Dior has learned that some of our client data was accessed by an unauthorised third party. “We took immediate action to contain this incident,” the statement read. Dior stated that no financial data, including bank card details, was on the database accessed, but it did not specify the number of clients implicated. “Dior teams are still looking into and responding to this situation with the help of top cybersecurity specialists. All pertinent regulatory bodies are being notified,” it continued. “We are in the process of informing customers affected by this incident.” Le Monde claims that client names, email addresses, postal addresses, and phone numbers were among the stolen data. According to HSBC bank, Dior, one of LVMH’s two main brands along with Louis Vuitton, generated 8.7 billion euros ($9.7 billion) in revenue in 2024. Cyber gangs have been increasingly targeting new high-end brands and retailers in recent months. British company Marks and Spencer announced on May 13, 2025, that weeks of interruptions to its online services had resulted from a cyberattack that had exposed some of its customers’ personal information. The high-end department store Harrods and the Co-op food chain have also been affected in recent weeks.